Payment Portal

You can manage your account and payments using our secure payment portal.

New Users: How to Enroll

  1. Find your account and invoice numbers. (See the Invoice Guide for help.)
  2. Click the "Pay Online" button below or go to Soft Pack VVS and select "Click here to register."
  3. Enter your details, including your account and invoice numbers. For authorization, use your invoice number instead of your phone number.
  4. You'll receive a confirmation email. Confirm your registration, then log in at Soft Pack VVS with your new username and password.

Once logged in, click on “Payments” for one-time transactions or “Manage Pay Accounts” for recurring, automatic payments. (To see this in action, watch our Video Tutorial)

Manage Pay Accounts

Set up automatic payments with either a credit card or bank account. Payments are deducted on the invoice date.

  • Choose your payment method and select “Add Account”
  • Enable AutoPay for the chosen method and click “Confirm Changes”.
One-Time Payments

One-time Payments.

  • Only credit cards may be used for one-time payments”
  • Please enter your credit card information and select "Post Payment" to complete your one-tinme payment.

Past Due Accounts,

If your account is overdue or service has been paused due to non-payment, please contact us to restart or reschedule your service. Your waste collection will resume on your next scheduled pick-up day after the service is restarted.

We accept

  • Checking and Savings accounts
  • Visa, MasterCard, American Express, Discover